Terms and Conditions

Terms and Conditions for Use of [Client Experience Solutions, LLC] Website and Correspondence

Effective Date: 2024-Nov-23

1. Acceptance of Terms

By accessing or using the website of Client Experience Solutions, LLC ("Client Experience Solutions", "we", "our", "us") at [http://www.clientexperiencesolutions.com], or by engaging with our services or correspondence, you ("you", "your", "user") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, you must not access or use our website or services.

2. Website Use

Client Experience Solutions, LLC provides the content on this website for informational and educational purposes only. The website may also provide links to third-party websites. These third-party sites are not under our control, and we are not responsible for the content or availability of such sites. Your use of the website is at your own risk.

3. Limitation of Liability

To the fullest extent permitted by law, Client Experience Solutions, LLC, its officers, employees, partners, agents, and contractors shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to, any loss of profits, revenue, or data, arising from:

• The use or inability to use the website.
• Any errors, omissions, or inaccuracies in the content on the website.
• Any actions or omissions of third-party links provided on the website.
• Any interruption, suspension, or termination of services or correspondence.

4. No Warranty

The website and its contents are provided "as is" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Client Experience Solutions, LLC does not guarantee that the website will be error-free or uninterrupted, and we make no representations regarding the accuracy or completeness of the content.

5. Communication and Correspondence

By communicating with Client Experience Solutions, LLC through email, phone, or any other form of communication, you agree that:

• Any correspondence may be stored and used to improve our services.
• CClient Experience Solutions, LLC is not responsible for any loss, corruption, or unauthorized access to your information during transmission.
• Client Experience Solutions, LLC does not guarantee responses to unsolicited inquiries and may choose not to respond to communications at its discretion.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Client Experience Solutions, LLC or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any of the content without prior written consent from Client Experience Solutions, LLC.

7. Indemnification

You agree to indemnify, defend, and hold harmless Client Experience Solutions, LLC, its officers, employees, partners, agents, and contractors from any claims, losses, liabilities, damages, and expenses, including but not limited to attorneys' fees, arising from:

• Your use of the website.
• Your breach of these Terms.
• Your violation of any law or the rights of any third party.

8. Modifications to Terms

Client Experience Solutions, LLC reserves the right to modify, update, or revise these Terms at any time without notice. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any modifications constitutes your acceptance of the revised Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Connecticut, US.

10. Contact Information

If you have any questions about these Terms or any other aspects of our website or services, please contact us at:

Client Experience Solutions, LLC
admin@clientexperiencesolutions.com

Addendum, published 2024-November-27:

Addendum to Terms & Conditions

1. No Liability

Client Experience Solutions, LLC (hereinafter referred to as "the Company") assumes no liability for any services rendered, whether offered on a paid or volunteer basis. By engaging the Company’s services, you acknowledge and agree that the Company is not responsible for any outcomes, damages, or losses, whether direct, indirect, incidental, or consequential, arising from the use or reliance on its services.

2. All Sales Final

All sales are final. No refunds, returns, or exchanges will be provided once payment has been received and services have commenced. Clients are encouraged to thoroughly review the scope and terms of services before making any purchase.

3. No Guarantee of Return on Investment

The Company makes no guarantees, representations, or warranties, express or implied, regarding the effectiveness, profitability, or return on investment (ROI) of the services provided. All outcomes depend on a variety of factors beyond the Company's control, including but not limited to client implementation and external market conditions.

4. Assumption of Risk

By engaging the Company's services, you accept and assume full responsibility for any risks associated with the implementation of these services. The decision to act on any advice, guidance, or deliverables provided by the Company is at the sole discretion of the client.

5. Acknowledgment

By utilizing the Company's services, you affirm that you have read, understood, and agreed to this addendum to the Terms & Conditions in full.